Privacy Policy

This Privacy Policy explains how Read ‘n’ Learn Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit readnlearn.com or use our services.

Read ‘n’ Learn Ltd is a company registered in the Republic of Seychelles (Registration Number: 166784), with registered address at ALIED BUILDING ANNEX No.2, FRANCIS RACHEL Street, Victoria, Mahe, Republic of Seychelles. Our primary contact email is legal@readnlearn.com.

1. Information We Collect

Information you provide directly

When you submit a form on this website, purchase a service, or contact us, we may collect your name, email address, and details about your project including descriptions, page counts, and reference images you choose to upload. We do not knowingly collect personal information from children. Our services are directed at adult authors and publishers.

Information collected automatically

When you visit readnlearn.com, we automatically collect certain technical information including your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This is collected through the analytics tools described below.

Payment information

Payment transactions are processed by PayPal and Airwallex. We do not store your credit card or banking details on our servers. Please refer to the privacy policies of PayPal and Airwallex for information on how they handle your payment data.

WooCommerce

When you make a purchase, WooCommerce collects your name, email address, billing address, and order details. This information is stored in our WordPress database hosted on our web server and is used solely to process and fulfil your order.

2. How We Use Your Information

We use the information we collect to process and fulfil service orders and commission requests, respond to enquiries and project briefs, send order confirmations and project updates, improve our website and services, and send marketing communications where you have given consent.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. Email Marketing

If you subscribe to our mailing list, your email address and name are stored and managed using MailPoet (for lists under 5,000 subscribers) or Mailster (for larger lists). You can unsubscribe at any time using the link included in every marketing email we send. Unsubscribing removes you from our marketing list but does not affect communications related to active service orders.

4. Analytics and Tracking

Google Analytics 4

We use Google Analytics 4 to understand how visitors use our website. Google Analytics collects data including pages visited, time on site, and general geographic location. This data is anonymised and aggregated. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Microsoft Clarity

We use Microsoft Clarity to record anonymised session data including mouse movements, clicks, and scrolling behaviour. This helps us understand how visitors interact with our pages and improve usability. Microsoft Clarity does not collect personally identifiable information. You can learn more at Microsoft Clarity’s privacy page.

Facebook Pixel

We use the Facebook Pixel to measure the effectiveness of our advertising and to show relevant ads to people who have visited our website. The Pixel collects data about your activity on our site and shares it with Meta Platforms. You can manage your ad preferences through your Facebook ad settings.

5. Cookies

Our website uses cookies. Cookies are small text files stored on your device that help us provide a better browsing experience. We use CookieYes to manage cookie consent on this website. You can manage your cookie preferences at any time using the cookie consent banner or by visiting our Cookie Policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected. Order and project records are retained for seven years for accounting and legal purposes. Marketing subscription data is retained until you unsubscribe. Form submissions related to project enquiries are retained for two years.

7. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict how we process your data, and request a copy of your data in a portable format.

To exercise any of these rights, please contact us at  legal@readnlearn.com. We will respond within 30 days.

8. Third-Party Services

Our website contains links to external websites. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of any external site you visit.

We use the following third-party services which may process your data:

  • PayPal — payment processing
  • Airwallex — payment processing
  • Google Analytics 4 — website analytics
  • Microsoft Clarity — session analytics
  • Meta (Facebook Pixel) — advertising analytics
  • MailPoet / Mailster — email marketing
  • CookieYes — cookie consent management

9. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our website uses SSL encryption for all data transmitted between your browser and our server. However, no method of transmission over the internet is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “last updated” date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Read ‘n’ Learn Ltd
ALIED BUILDING ANNEX No.2, FRANCIS RACHEL Street
Victoria, Mahe, Republic of Seychelles
Registration Number: 166784
Email:  legal@readnlearn.com